Privacy Policy – Localyour
Effective Date: 18 March 2026
Last Updated: 18 March 2026
Localyour (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
This Policy applies to all users, including customers (“Users”) and service professionals (“Service Experts” / “Partners”) who access or use our platform.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information (PII)
We may collect the following personally identifiable information when you register or use our services:
Full name
Phone number
Email address
Address/location details
Service request details
Payment-related information (processed via secure third-party gateways)
You provide this information voluntarily when using our platform.
1.2 Non-Personal Information (NPII)
We may automatically collect:
Device type, browser, and operating system
IP address
Website usage behavior and interaction
Location data (approximate)
Preferences and interests
1.3 Sensitive Information
In certain cases, depending on the type of service requested, we may collect limited sensitive data (e.g., health-related details strictly required for service delivery). Such data is handled with enhanced security and confidentiality.
1.4 Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Understand user behavior
Personalize user experience
Measure marketing effectiveness
You may disable cookies via your browser settings, though some features may not function properly.
1.5 Information from Service Experts
Service Experts are required to provide:
Identity and contact details
Service-related information
Business/profile details
Payment and banking details
Some of this information may be visible to Users to facilitate service fulfillment.
2. How We Use Your Information
We use collected data for the following purposes:
To provide and manage services
To match Users with relevant Service Experts
To process payments securely
To improve platform performance and user experience
To communicate service updates, offers, and support
To prevent fraud and ensure platform safety
To comply with legal obligations
We do not sell your personal data to third parties.
3. Sharing & Disclosure of Information
We may share your information in the following cases:
3.1 With Service Experts
To fulfill your service requests
Includes name, contact details, and service requirements
3.2 With Third-Party Providers
Payment gateways
Technology/service providers
Customer support tools
All such parties are bound by confidentiality obligations.
3.3 Legal Requirements
We may disclose information if required to:
Comply with legal obligations
Respond to lawful requests from authorities
Prevent fraud or illegal activities
3.4 Business Transfers
In case of merger, acquisition, or sale, user data may be transferred as part of business assets.
4. Data Security
We implement industry-standard security measures to protect your data, including:
Secure servers and encryption
Restricted access to sensitive data
Regular monitoring and updates
However, no system is completely secure, and we cannot guarantee absolute protection against breaches.
5. Data Retention
We retain your data:
As long as your account is active
As required to provide services
As required by applicable laws
You may request deletion of your account and data at any time.
6. Your Rights
You have the right to:
Access your personal data
Correct or update your information
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, contact: cs@localyour.com
7. User-Generated Content
Any content you post (reviews, comments, feedback, images):
May become publicly visible
Can be accessed and used by others
We are not responsible for how publicly shared data is used by third parties.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.
9. Advertising & Analytics
We may work with third-party advertising and analytics providers who use cookies and tracking tools to:
Show relevant ads
Measure campaign performance
10. Account Management
You can:
Update your profile information anytime
Deactivate or delete your account
Upon deletion, some residual data may remain for legal or operational purposes.
11. Consent
By using our platform, you:
Agree to this Privacy Policy
Consent to data collection and usage as described
12. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the platform after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact: